The background to this Criminal Injuries Compensation case was that the applicant was sexually abused as a child for over 3 years.
The historic child abuse resulted in our client suffering from a disabling mental illness. The applicant had also attempted suicide on occasions in the past.
The applicant had already put in an application with the CICA in 2017 and came to us in November 2019 wanting our help.
The applicant was struggling to deal with the application process herself due to her mental health and felt that she was getting nowhere with the CICA after two years.
We explained to the applicant what CICA Claims could assist her with and that we could take over management of her criminal injuries compensation application, which would relieve the stress of her dealing with it directly, whilst struggling mentally.
We spoke with the Crisis Team on her behalf and dealt with her neighbour who in turn gave our client additional support in assist a joint effort to get her the help she needed. As the client didn’t feel she could do this directly, the applicant appreciated our help with this.
We chased the CICA regularly to obtain updates and stressed to the CICA that the amount of time that had elapsed since the clients application had been submitted was now in itself very distressing to the client.
Our client wanted closure and whilst the application process was still carrying on it was detrimental to her mental health.
The outcome for our client was that the offer came in from the CICA within three months of CICA Claims taking over the application.
The offer was for £22,000.
The applicant was very happy it was all over and thanked us for all our help, guidance and support we had given her since taking over her application.
- 2 Year initial delay from CICA Application submission
- CICA Claims took over application & received an offer within 3 months
- Offer of £22,000 received & accepted
